Privacy Policy

Last updated: February 2025

1. Introduction

FanLock ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and content protection services (the "Service").

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and payment information.
  • Content Protection Data: Social media handles, profile URLs, stage names, and reference images necessary for our scanning technology to identify your content.
  • Scanning Data: Information about potential matches found on third-party sites during our scanning operations.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Scan the internet (including search engines, social media, and leak sites) for your content.
  • Generate and send DMCA takedown notices on your behalf to infringing platforms and hosts.
  • Communicate with you about your account, security alerts, and support messages.

4. Sharing of Information

To perform our services (specifically sending takedown notices), we share the following information with infringing platforms:

  • Stage Name Only: DMCA takedown notices are filed using your stage name (performer name), NOT your real legal name. Your personal identity remains protected.
  • Authorized Agent Details: FanLock acts as your authorized DMCA agent, and our company information appears on notices rather than your personal details.
  • Legal Compliance: We may disclose information if required by law, subpoena, or legal process.

Important: We never submit your real name, home address, or personal contact information in DMCA notices. All takedowns are filed under your stage name with FanLock as the authorized representative.

We do NOT sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: team@zandergang.com.