ContactFanlock
Real people read these. Pick the line that fits and you'll get a human, not a ticket bot. Not sure where to start? Run a free scan first and we'll take it from there.
How to reach us
Already a customer? Email us
For anything on an active account, a billing question, a takedown you want re-filed, a new stage name to add, write to support@fanlock.com. Include your account email and a link or screenshot if you have one. That gets you to the team fastest. We work cases Monday to Friday, but if something's actively spreading, put "URGENT" in the subject and we treat it as an emergency, including off-hours.
Agency or scaling a roster? Book a call
Managing more than a handful of creators? A call is faster than email. We'll walk through coverage, per-seat pricing, and how filing under Fanlock's name keeps your creators' real identities off the paperwork. We come ready with answers, not a pitch deck.
Press and partnerships
Writing about deepfakes, leak removal, or creator safety? Our co-founders Morgpie and Zander Small have spoken on the record before. Email support@fanlock.com with "Press" in the subject and we'll route you to the right person quickly.
Questions, answered
How do I contact Fanlock support?
Email support@fanlock.com with your account email and any links or screenshots. That's the fastest route for active customers.
What are Fanlock's support hours?
We work cases Monday through Friday. For active-harm situations, a leak spreading or an impersonator scamming fans, put "URGENT" in your subject and we handle it as an emergency, including outside normal hours.
Can I talk to Fanlock before I sign up?
Yes. Agencies and creators scaling a roster can book a call. If you just want to see your exposure first, run a free scan, no card or selfie required.
How do I reach Fanlock for press?
Email support@fanlock.com with "Press" in the subject and we'll connect you with the right person.
I think something just leaked. What should I do first?
Run a free scan. It shows where your content is appearing across search, Telegram, and host sites in minutes, so you know exactly what to bring to us.